Marketing & Customer Relations Officer, HiiT Ikeja Branch

HiiT PLC (Visit: www.hiit.ng & www.hiitplc.com to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Ikeja Branch (MCROHIB).

Direct Report: Business Manager. Job Location: Must be Resident in Ikeja or environs.

Also open to individuals who recently completed NYSC.

Role Summary Customer Relations Management and Marketing functions at Ikeja Branch.

A. Key Accountabilities: *Customer Relations Management Functions:* 1. Manage CRM functions. 2. Support the collection, collation and analysis of Prospects and Customers data for informed marketing decision making. 3. Sustain and improve on Brand reputation.

*Marketing Management Functions:* 1. Support the actualization of set Branch's Marketing and sales Goals/ Objectives. 2. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills 1. Must be ICT and Social Media Savvy. 2. Must possess Marketing/Sales Skills. 3. At least intermediate skills in MS Word and Excel. 4. Good written and verbal communication. 5. Excellent work ethics and Integrity. 6. Creativity and problem-solving Skills.

C. Experience and Qualifications 1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution. 2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment. 3. Generic understanding of the Nigerian ICT Education Sector is a plus.

E. Projected Resumption Date- 9th November 2026