Marketing & Customer Relations Officer, HiiT Kano Branch

HiiT PLC (Visit: www.hiit.ng & www.hiitplc.com to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Kano Branch (MCROHKB).

Direct Report: Business Manager. Job Location: Must be Resident in Kano (Zaria road or environs preffered)

Also open to individuals who recently completed NYSC.

Role Summary Customer Relations Management and Marketing functions at Kano Branch.

A. Key Accountabilities: *Customer Relations Management Functions:* 1. Manage CRM functions. 2. Support the collection, collation and analysis of Prospects and Customers data for informed marketing decision making. 3. Sustain and improve on Brand reputation.

*Marketing Management Functions:* 1. Support the actualization of set Branch's Marketing and sales Goals/ Objectives. 2. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills 1. Must be ICT and Social Media Savvy. 2. Must possess Marketing/Sales Skills. 3. At least intermediate skills in MS Word and Excel. 4. Good written and verbal communication. 5. Excellent work ethics and Integrity. 6. Creativity and problem-solving Skills.

C. Experience and Qualifications 1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution. 2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment. 3. Generic understanding of the Nigerian ICT Fducation Sector

E. Projected Resumption Date- November 2026