About the role
Test Unovia’s AI products, turn user friction into clear evidence, and help the founder keep product work organised and accountable.
Unovia is looking for a Product Operations Intern to support product testing, documentation, user feedback, and delivery coordination across Iris, Vera, Amber, Lana, and custom AI systems. This 8–12 week founding internship is suited to a structured problem-solver who notices details, communicates clearly, and can turn a confusing product experience into an actionable report. You do not need to be a software engineer, but you must be comfortable learning digital products and investigating how things work.
Key responsibilities: - Test defined user journeys across web and AI products on desktop and mobile. - Reproduce bugs and document the environment, steps, expected result, actual result, evidence, and severity. - Maintain issue trackers, release checklists, product notes, and operating documentation. - Conduct structured competitor and user research without copying confidential or proprietary material. - Organise feedback into themes and distinguish bugs, usability problems, requests, and misunderstandings. - Verify fixes against acceptance criteria and record what was tested. - Support weekly product planning by clarifying owners, priorities, blockers, and next actions. - Help maintain internal knowledge so decisions and recurring procedures are easy to find.
What we are looking for: - Strong attention to detail, written communication, curiosity, and logical problem-solving. - Ability to reproduce a problem, gather evidence, and explain it without vague language. - Comfort with spreadsheets, documents, task trackers, web applications, or the ability to learn quickly. - Availability for an agreed part-time schedule during the 8–12 week programme. Technical coursework is helpful but not required; strong project, volunteer, or self-directed evidence is welcome.
What you will do
- Test defined user journeys across Unovia products on desktop and mobile.
- Reproduce and document bugs with clear evidence and severity.
- Maintain issue trackers, release checklists, product notes, and documentation.
- Organise user feedback into actionable themes and priorities.
- Verify fixes against acceptance criteria and support weekly product planning.
What we offer
What happens next
Submit your application
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Have a structured 20-minute conversation tailored to this role.
Human review
unovia's hiring team reviews your evidence, not just an automated score.
Meet the team
Shortlisted candidates move into the company's human interview process.
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