Facility Manager

1159 Realty Nigeria Limited is seeking an experienced and commercially minded Facility & Property Manager to oversee the management of the company's offices and completed properties entrusted to us by high-net-worth individuals (HNIs) and investors.

The role also involves developing and managing the company's stewardship services as a new revenue-generating business line. The successful candidate will be responsible for recruiting and supervising stewards, securing stewardship contracts, managing service delivery, and building a profitable service offering while maintaining 1159 Realty's standards of excellence and professionalism.

Key Responsibilities

1. Facility and Property Management - Oversee the maintenance, cleanliness, security, and general condition of company offices and managed properties. - Coordinate inspections, repairs, preventive maintenance, and facility service providers. - Manage relationships with HNI property owners, annual tenants, and short-let guests with professionalism, discretion, and excellent customer service. - Coordinate property handovers, guest check-ins and check-outs, tenancy renewals, and maintenance requests. - Source tenants for vacant annual rental properties and generate bookings for short-let apartments in collaboration with the relevant teams.

2. Stewardship Business Development and Management - Develop and grow 1159 Realty's stewardship services into a sustainable and profitable revenue stream. - Identify and secure stewardship contracts from residential estates, private homes, corporate offices, and other prospective clients. - Recruit, screen, onboard, train, and deploy competent stewards to client locations. - Develop service packages, pricing proposals, and staffing plans in collaboration with management. - Manage client relationships, service agreements, staff scheduling, and service delivery standards. - Supervise deployed stewards and conduct periodic quality checks to ensure client satisfaction. - Monitor contract revenue, staffing costs, service expenses, and profitability. - Identify opportunities to expand the company's stewardship client base and secure repeat business.

3. Internal Stewardship and Office Upkeep - Supervise the company's internal steward and ensure that all offices meet established cleanliness and presentation standards. - Monitor attendance, conduct, productivity, and compliance with assigned duties. - Ensure proper management of cleaning materials, equipment, and consumables.

4. Reporting, Safety, and Asset Protection - Maintain property, tenant, maintenance, stewardship staff, and client contract records. - Ensure appropriate safety, security, and access-control measures across managed facilities. - Submit periodic reports on property occupancy, maintenance costs, stewardship contracts, revenue, expenses, and operational performance. - Ensure that expenditure, recruitment, service agreements, and other commitments follow approved company procedures.

5. Tenant Sourcing and Occupancy Management

Proactively source tenants for available annual rental properties and generate bookings for short-let apartments.

Build a pipeline of prospective tenants through referrals, networking, property listings, corporate relationships, and other approved marketing channels.

Coordinate property viewings, follow up with prospects, and convert enquiries into completed leases or bookings.

Maintain accurate records of vacancies, tenant leads, viewings, occupancy, and leasing progress.

Collaborate with Sales and Marketing to promote properties and reduce vacancy periods.

Work with Legal and Accounting to ensure appropriate tenancy documentation and payment processes are completed.

Qualifications and Experience - Bachelor's degree or HND in Estate Management, Facilities Management, Business Administration, Hospitality Management, or a related discipline. - 2–4 years of relevant experience in facility or property management. - Demonstrable experience in the stewardship, professional cleaning, housekeeping, or outsourced facility services business. - Experience recruiting and supervising frontline service personnel and managing client contracts. - Strong business development, client relationship management, negotiation, and cost-control skills. - Professionalism, discretion, integrity, accountability, and the ability to serve HNI clients.

Key Performance Indicators - Maintenance quality and condition of managed properties. - HNI client, tenant, and guest satisfaction. - Successful tenant placements and short-let occupancy. - Number and value of stewardship contracts secured. - Number of stewards recruited, trained, deployed, and retained. - Stewardship revenue, contract profitability, and client retention. - Service quality, complaint resolution, and timely reporting.